In some cases - Meter Support may request your system information in regards to your network connection to better help troubleshoot.
Please take a screenshot of the network details from your Macbook (hold OPTN button + click the WiFi symbol on Mac). Please see the screenshot below for an example:
cmdinto the search on your taskbar and hit enter.
- In your command line type
ipconfig /alland hit enter.
Here you will see a section labeled Wireless LAN Adapter Wi-FI. Please see the screenshot below for an example:
If you are unsure of what section to take an image of:
- Please hi-lite the whole output by left-clicking and dragging over the text.
- Click on the Command Prompt logo on the top-left of the window and go to Edit > Copy.
- Then paste the whole output in your response to us.
Please see the screenshot below for an example:
Please also take a photo or send the text output of the command -
netsh wlan show interface