Welcome to Meter Support

When to contact Meter Support?

Meter Support is the best contact for anything regarding Meter after the go-live of your network.

Meter Support can be contacted at support@meter.com or by using the Support form built into the Meter Dashboard. This is found on the bottom left-hand side of the screen: 

Support Button

Support Form

Support Knowledge Base

The Support Knowledge base can be found here: Meter Support Help Center

It can also be accessed via the Documentation Button on the Dashboard.

We encourage you to visit here often, as articles are added or updated weekly.

Commonly asked questions:

How do I add users to the Dashboard?

How do I setup SSO login?
How do I set up Alerts?

How can I create a new SSID, or change an existing one?
How can I create a new VLAN?

How do I edit switch ports?
How do I enable DNS Security?
How do I set up a client VPN?