Settings > How to Configure Alerts [NOS Upgrade]

Who can modify this feature?

• Partner
• Company/Network Admins with write access
• Meter Support

What does this alert mean?

Meter provides automated Network Operating System (NOS) upgrades for network devices during scheduled maintenance windows. These upgrades are part of routine improvements to ensure network performance, security, and reliability.

You may receive the following informational alerts related to NOS upgrades:

NOS Upgrade Scheduled

This alert notifies you that a NOS upgrade has been scheduled for your network during your designated maintenance window.

• No action is needed.
• You can view or edit your maintenance window settings here: How to Edit the Maintenance Window.

NOS Upgrade Pending

This alert indicates that the NOS upgrade process has begun and is currently in progress. Network devices may temporarily reboot as part of the upgrade.

• No action is needed.

NOS Upgrade Completed

This alert confirms that the NOS upgrade has successfully completed.

• No action is needed.

Contact Meter Support

If you notice any post-upgrade issues, please contact Meter Support. You can open a support ticket via the Dashboard or email support@meter.com.

• Open a support ticket via the Meter Dashboard
  • 
• Or email support@meter.com

If you have any questions about the Alerting or need further assistance, feel free to contact Meter Support at support@meter.com or submit a ticket at meter.com/support.