Evan L'Heureux

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Activity overview

Latest activity by Evan L'Heureux
  • Evan L'Heureux created an article,

    Meter <> End User Info Requests

    Meter <> End User Info Requests This document aims to guide End Users to collect information to assist Meter Support in diagnosing and resolving intermittent issues being noticed on the network. Th...

  • Evan L'Heureux created an article,

    Can I use LTE on the Meter Controller if my ISP goes down?

    The LTE connection on the Meter Controller is for management purposes only. The connection would not be able to provide enough bandwidth for normal business operations. Meter cannot temporarily all...

  • Evan L'Heureux created an article,

    My Wi-Fi Speeds are Slow. What should I do?

    There are several factors that can contribute to wi-fi speeds. Here are just some of them:   Distance from the access point Obstructions and materials between your device and the access point Othe...

  • Evan L'Heureux created an article,

    The Meter Speed Test

    While connected to your Meter network (wired or wireless) you can enter http://speedtest.meter.network/ in your web browser for the Meter Speed Test. What is the purpose of the Meter Speed Test?  ...

  • Evan L'Heureux created an article,

    Default Meter VLANs Routing Policies

    On the Meter Controller - the following VLANs are defined by default:   10.101.0.0/16 - LTE and WAN failover management 10.102.0.0/16 - Access Point Management 10.103.0.0/16 - Private Network 10.10...

  • Evan L'Heureux created an article,

    Adding 802.1X and WPA2-Enterprise on your Meter Network

    Who can use this feature Meter Network Admins Meter Network supports 802.1X for authentication, providing an added layer of security. 802.1X can be leveraged on both wireless (with WPA2-Enterpris...

  • Evan L'Heureux created an article,

    Which Access Point Am I Connected To?

    If you are in a busy environment and are noticing poor or slow Wi-Fi performance - it is a good idea to check what Access Point you are actu ally connected to. The easiest way to do this is through...

  • Evan L'Heureux created an article,

    What is RSSI? What is Noise?

    RSSI and Noise   When troubleshooting wi-fi connectivity, two of the important values to looks at are RSSI and Noise. When troubleshooting, Meter Support will often ask to see the wi-fi details fro...

  • Evan L'Heureux created an article,

    What is my ISP throughput?

    Throughput refers to the amount of data transferred over a period of time. For example a common throughput advertised by ISPs (internet service providers) is 1gbps - or 1 gigabit per second (equiva...

  • Evan L'Heureux created an article,

    What is 2.4GHz vs 5GHz?

    2.4GHz and 5GHz are two different frequencies that a WiFi network can broadcast on. Higher frequencies allow for more data to be sent in the same period of time. Lower frequencies can travel a fur...