Report an Issue

    Critical: Network or Wi-Fi down and no workaround
    Major: Major functionality is severely impacted
    Medium: Partial, non-critical functionality is impacted,
    Low: All other requests, general questions, no impact on network operation

Critical: Network or Wi-Fi down and no workaround, Major: Major functionality is severely impacted, Medium: Partial, non-critical functionality is impacted, Low: All other requests, general questions, no impact on network operation

Is it a Wireless or Wired issue?

Type of issue

MAC Address of the Meter Device

Leave blank if you have a single location

See the instructions on the left side on how to test the internet speed.

See the instructions on the left side on how to find the Wi-Fi information.

Provide us with the information like Block number, floor number, room number, etc. & mark it on the floorplan.

See the instructions on the left side on how to download the floor plan.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here